These Terms and Conditions ("Terms") govern your use of the Slow Travel & Mindful Journeys website and services. By accessing or using our services, you agree to be bound by these Terms.
Important: Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or services.
1. Definitions
- "Company," "we," "our," or "us" refers to Slow Travel & Mindful Journeys, located at Passeig de Gràcia 21, 08007 Barcelona, Spain.
- "User," "you," or "your" refers to individuals accessing or using our services.
- "Services" refers to all travel programs, consultations, and resources provided by our company.
- "Website" refers to www.slowtraveljourneys.com and all associated pages.
2. Acceptance of Terms
By using our website or services, you confirm that:
- You are at least 18 years old or have parental/guardian consent
- You have the legal capacity to enter into binding agreements
- You will comply with all applicable laws and regulations
- All information you provide is accurate and truthful
3. Services Provided
3.1 Travel Programs
We offer curated slow travel programs including:
- Solo journey experiences
- Couples retreats
- Extended stay programs
- Custom itinerary planning
- Travel consultation and support
3.2 Service Modifications
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of services.
4. Bookings and Payments
4.1 Booking Process
To book our services, you must:
- Create an account or sign in
- Select your desired program
- Provide required information accurately
- Pay the full amount or required deposit
- Receive confirmation via email
4.2 Payment Terms
- Full payment is due at the time of booking unless otherwise specified
- We accept major credit cards, debit cards, and bank transfers
- All prices are in Euros (EUR) unless stated otherwise
- Prices are subject to change without notice until booking is confirmed
4.3 Payment Security
All payments are processed securely through third-party payment providers. We do not store complete credit card information on our servers.
5. Cancellation and Refund Policy
5.1 Cancellation by You
- More than 60 days before departure: Full refund minus 10% administrative fee
- 30-59 days before departure: 50% refund
- 15-29 days before departure: 25% refund
- Less than 15 days before departure: No refund
5.2 Cancellation by Us
We reserve the right to cancel services due to:
- Insufficient bookings
- Force majeure events (natural disasters, war, pandemic, etc.)
- Safety concerns
- Breach of Terms by the user
In case of cancellation by us, you will receive a full refund or credit toward future services.
5.3 No-Show Policy
If you fail to show up for scheduled services without prior cancellation, no refund will be provided.
6. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance covering:
- Trip cancellation and interruption
- Medical expenses and evacuation
- Lost or delayed baggage
- Personal liability
Disclaimer: We are not responsible for any costs incurred due to cancellation, interruption, or other travel disruptions not covered by insurance.
7. User Responsibilities
You are responsible for:
- Ensuring you have valid passports, visas, and required documentation
- Meeting health and vaccination requirements
- Following local laws and customs
- Maintaining appropriate travel insurance
- Arriving on time for scheduled activities
- Respecting other travelers and local communities
- Taking reasonable precautions for your personal safety
8. Liability and Disclaimers
8.1 Service Provision
We act as an intermediary between you and third-party service providers (accommodations, transportation, activities). We are not liable for:
- Actions or omissions of third-party providers
- Quality of third-party services
- Changes made by third-party providers
- Delays, cancellations, or disruptions beyond our control
8.2 Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the amount you paid for the specific service. We are not liable for:
- Indirect, consequential, or punitive damages
- Lost profits or opportunities
- Personal injury or property damage (except where caused by our negligence)
- Force majeure events
8.3 Travel Risks
You acknowledge that travel involves inherent risks including but not limited to:
- Health and safety hazards
- Political instability
- Natural disasters
- Transportation accidents
- Theft or loss of property
9. Intellectual Property
All content on our website, including text, images, logos, graphics, and software, is owned by or licensed to us and protected by copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, distribute, or modify our content without permission
- Use our trademarks or logos without authorization
- Scrape, copy, or harvest data from our website
- Create derivative works based on our content
10. User Conduct
You agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Harass, threaten, or abuse other users or our staff
- Upload malicious code or viruses
- Engage in fraudulent activities
- Impersonate any person or entity
- Interfere with website functionality
11. Privacy and Data Protection
Our use of your personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of these external sites. Use third-party sites at your own risk.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.
14. Termination
We may terminate or suspend your account and access to services immediately, without prior notice, if you:
- Breach these Terms
- Engage in fraudulent activities
- Violate applicable laws
- Behave inappropriately toward staff or other users
15. Governing Law and Jurisdiction
These Terms are governed by the laws of Spain. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain.
16. Dispute Resolution
16.1 Informal Resolution
We encourage you to contact us first to resolve any disputes informally.
16.2 Arbitration
If informal resolution fails, disputes shall be resolved through binding arbitration in Barcelona, Spain, in accordance with the rules of the Spanish Arbitration Act.
16.3 Class Action Waiver
You agree to resolve disputes on an individual basis only, not as part of a class action or representative proceeding.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
18. Contact Information
For questions about these Terms, please contact us:
Slow Travel & Mindful Journeys
Passeig de Gràcia 21
08007 Barcelona, Spain
Email: legal@freshingredientrecipes.com
Phone: +34 93 XXX XXXX
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.