Slow Travel & Mindful Journeys ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Key Points: We collect only necessary information to provide our services, never sell your data, and comply with GDPR and other applicable privacy regulations.
1. Information We Collect
1.1 Personal Information
We collect information that you voluntarily provide to us when you:
- Register for an account or sign in with Google
- Book travel programs or services
- Contact us via email or contact forms
- Subscribe to our newsletter
- Participate in surveys or provide feedback
This information may include:
- Name and contact information (email, phone number, address)
- Travel preferences and requirements
- Payment information (processed securely through third-party providers)
- Communication history with our team
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Cookie data (see our Cookie Policy)
2. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our travel programs and services
- Communication: To respond to inquiries, send booking confirmations, and provide customer support
- Personalization: To tailor recommendations and content to your preferences
- Marketing: To send newsletters and promotional materials (with your consent)
- Legal Compliance: To comply with legal obligations and enforce our terms
- Analytics: To understand how users interact with our website and improve user experience
3. Legal Basis for Processing (GDPR)
For users in the European Union, we process personal data based on:
- Consent: You have given explicit consent for specific purposes
- Contract: Processing is necessary to fulfill our contractual obligations
- Legal Obligation: Processing is required by law
- Legitimate Interest: Processing is necessary for our legitimate business interests
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information with:
4.1 Service Providers
Third-party vendors who assist us with:
- Payment processing
- Email delivery and marketing automation
- Website hosting and analytics
- Customer relationship management
4.2 Travel Partners
Accommodation providers, tour operators, and local guides necessary to deliver your travel experience.
4.3 Legal Requirements
When required by law, court order, or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers with restricted access
- Regular security audits and updates
- Employee training on data protection
- Secure payment processing through PCI-compliant providers
Important: No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights (GDPR & Data Protection)
Under GDPR and other data protection laws, you have the right to:
- Access: Request a copy of your personal data we hold
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at: privacy@freshingredientrecipes.com
7. Data Retention
We retain your personal information only as long as necessary for the purposes stated in this policy or as required by law:
- Active customer data: Duration of relationship plus 3 years
- Marketing data: Until you unsubscribe or request deletion
- Financial records: 7 years as required by tax laws
- Website analytics: 26 months
8. International Data Transfers
Your information may be transferred to and processed in countries outside your residence. We ensure adequate protection through:
- EU-US Data Privacy Framework compliance
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notification for material changes
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Slow Travel & Mindful Journeys
Passeig de Gràcia 21
08007 Barcelona, Spain
Email: privacy@freshingredientrecipes.com
Data Protection Officer: dpo@freshingredientrecipes.com
13. EU Representative
For users in the European Union, our EU representative can be contacted at the address above.
This Privacy Policy is effective as of January 1, 2026, and applies to all users of our website and services.